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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

1Channel is a cloud-based sales force automation platform designed to digitize and manage the complete workflow of distributed field sales organizations. It combines a web portal for administrators and managers with mobile applications used by representatives working in the field. Core capabilities include attendance management, beat planning, store and outlet management, order capture, primary and secondary sales tracking, visit management, product and pricing data, expenses, leave, and people management. Field attendance can be validated through AI-assisted photo checks, GPS data, geofencing, timestamps, and configurable regularization workflows. Managers can create weekday beat plans, assign stores and territories, monitor planned versus completed visits, and measure visit productivity and route compliance. The platform also supports promotional schemes, visual merchandising campaigns, POSM tracking, questionnaires, and gamification for field teams. Analytics features include more than 40 prebuilt reports, a custom Report Builder, sales and attendance dashboards, productivity reporting, and downloadable Excel or CSV data. 1Channel also incorporates AI capabilities for answering questions, planning routes, and prioritizing actions directly within the sales force automation environment. The platform is used by organizations in FMCG, consumer goods, pharmaceuticals, manufacturing, retail, automotive, financial services, and other industries with large field or channel sales teams.

Description

eSales SFA is a technological solution designed to enhance and streamline the sales process and the activities undertaken by sales teams. Currently, SFA has shown tangible advantages, effectively facilitating the efforts of sales personnel while also aiding management and increasing business revenue. The primary aim of eSales SFA software is to minimize the manual tasks that marketing staff and managers must handle. Sales personnel utilize SFA to monitor and report on their daily activities, ensuring they visit and attend to clients per an established schedule, thus guiding customers through the company's sales funnel. In addition, managers leverage SFA as a means to observe and evaluate the productivity of their marketing employees. The software provides timely information that aids in formulating strategies and plans tailored to specific circumstances. Essential features consist of creating a sales focus that enables staff to easily monitor KPI indicators and establish daily objectives, as well as an order management system that eliminates manual processes, records customer orders, and makes recommendations for future orders. Overall, eSales SFA not only optimizes sales operations but also fosters better customer relationships and enhances overall business efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

1Channel AI-Powered DMS Yes 
1Channel Distributor Analytics & Reporting Yes 
1Channel Inventory & Stock Management Yes 
1Channel Sales Team LMS Yes 
1Channel Warehouse Management Yes 
KYC Hub Yes 

Integrations

1Channel AI-Powered DMS No 
1Channel Distributor Analytics & Reporting No 
1Channel Inventory & Stock Management No 
1Channel Sales Team LMS No 
1Channel Warehouse Management No 
KYC Hub No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

1Channel

Country

India

Website

www.1channel.co

Vendor Details

Company Name

HQSOFT

Founded

2006

Country

Vietnam

Website

hqsoft.com.vn/en/solution-en/esales-sfa/

Product Features

Sales Force Automation

Call Management No 
Campaign Management No 
Channel Management Yes 
Commission Management No 
Contact Management No 
Contract Management No 
Customer Database No 
Email Marketing No 
Field Sales Management Yes 
Lead Management No 
Opportunity Management No 
Performance Metrics Yes 
Proposal Generation No 
Referral Tracking No 
Sales Forecasting Yes 
Territory Management Yes 

Product Features

Sales Force Automation

Call Management No 
Campaign Management No 
Channel Management No 
Commission Management No 
Contact Management No 
Contract Management No 
Customer Database No 
Email Marketing No 
Field Sales Management No 
Lead Management No 
Opportunity Management No 
Performance Metrics No 
Proposal Generation No 
Referral Tracking No 
Sales Forecasting No 
Territory Management No 

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