Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Outlet & Store Management is a cloud-centric retail operations software designed for businesses overseeing widespread store and outlet networks. It features a unified store master that includes details such as outlet codes, names, addresses, and adjustable attributes, with the capability to create records individually or upload them in bulk from Excel files. Organizations can categorize stores based on size, type, or business potential, assign outlets to specific territories, and designate stores to field representatives as coverage requirements evolve. The mobile application allows field agents to access designated locations and gather visit and execution data, even without an internet connection. Managers have the ability to evaluate coverage against scheduled visits, track store performance using dashboards, and generate reports related to store and mapping. This software primarily serves FMCG and CPG businesses, consumer-durable brands, retail chains, pharmaceutical networks, food and beverage enterprises, and automotive aftermarket companies that need to coordinate field teams across various outlets. Additionally, the system enhances operational efficiency by streamlining data collection and ensuring that field teams are effectively managed.
Description
Ziksta is an AI-powered restaurant feedback intelligence platform built specifically for multi-location restaurant brands that need better visibility into customer experience across their network. The platform connects to Google Business Profiles and collects in-store feedback from guests, combining both sources to create a comprehensive view of how each outlet is performing. Using sentiment analysis, natural language processing, and NPS tracking, Ziksta interprets thousands of reviews and feedback signals to identify operational patterns and performance issues. Instead of overwhelming teams with raw data, the platform highlights clear insights such as service delays, staff behavior concerns, or food quality inconsistencies. These insights are translated into actionable recommendations that each outlet can follow to improve performance. Ziksta also helps headquarters teams distinguish between localized problems and brand-wide issues, ensuring that operational improvements are targeted and effective. Through a unified dashboard, leadership and restaurant managers can track trends, identify underperforming locations, and monitor improvements over time. By transforming customer feedback into structured operational intelligence, Ziksta enables restaurant chains to maintain brand standards, respond to customer concerns faster, and protect their online reputation before ratings decline.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
Plans are available with month-to-month billing or an annual commitment. Pricing varies by store count, user base, selected modules, and deployment scale. Cloud hosting, mobile apps, training, and support are included in every plan.
Free Trial
No
Free Version
No
Pricing Details
$50
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
1Channel
Country
India
Website
www.1channel.co
Vendor Details
Company Name
Ziksta
Founded
2025
Country
Finland
Website
www.ziksta.com
Product Features
Retail Execution
AI / Image Recognition
No
Collaboration Tools
No
Data Collection
No
Inspection
No
Pricing / Placement Optimization
No
Product Education
No
Product Promotion Strategy
No
Retail Site Audit
No
Workforce Management
No