Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Outlet & Store Management is a cloud-centric retail operations software designed for businesses overseeing widespread store and outlet networks. It features a unified store master that includes details such as outlet codes, names, addresses, and adjustable attributes, with the capability to create records individually or upload them in bulk from Excel files. Organizations can categorize stores based on size, type, or business potential, assign outlets to specific territories, and designate stores to field representatives as coverage requirements evolve. The mobile application allows field agents to access designated locations and gather visit and execution data, even without an internet connection. Managers have the ability to evaluate coverage against scheduled visits, track store performance using dashboards, and generate reports related to store and mapping. This software primarily serves FMCG and CPG businesses, consumer-durable brands, retail chains, pharmaceutical networks, food and beverage enterprises, and automotive aftermarket companies that need to coordinate field teams across various outlets. Additionally, the system enhances operational efficiency by streamlining data collection and ensuring that field teams are effectively managed.

Description

Ziksta is an AI-powered restaurant feedback intelligence platform built specifically for multi-location restaurant brands that need better visibility into customer experience across their network. The platform connects to Google Business Profiles and collects in-store feedback from guests, combining both sources to create a comprehensive view of how each outlet is performing. Using sentiment analysis, natural language processing, and NPS tracking, Ziksta interprets thousands of reviews and feedback signals to identify operational patterns and performance issues. Instead of overwhelming teams with raw data, the platform highlights clear insights such as service delays, staff behavior concerns, or food quality inconsistencies. These insights are translated into actionable recommendations that each outlet can follow to improve performance. Ziksta also helps headquarters teams distinguish between localized problems and brand-wide issues, ensuring that operational improvements are targeted and effective. Through a unified dashboard, leadership and restaurant managers can track trends, identify underperforming locations, and monitor improvements over time. By transforming customer feedback into structured operational intelligence, Ziksta enables restaurant chains to maintain brand standards, respond to customer concerns faster, and protect their online reputation before ratings decline.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

Plans are available with month-to-month billing or an annual commitment. Pricing varies by store count, user base, selected modules, and deployment scale. Cloud hosting, mobile apps, training, and support are included in every plan.
Free Trial No 
Free Version No 

Pricing Details

$50
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

1Channel

Country

India

Website

www.1channel.co

Vendor Details

Company Name

Ziksta

Founded

2025

Country

Finland

Website

www.ziksta.com

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools No 
Data Collection No 
Inspection No 
Pricing / Placement Optimization No 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management No 

Product Features

Alternatives

Bizom Reviews

Bizom

Mobisy Technologies

Alternatives

Food Hunt BI Reviews

Food Hunt BI

Bit Wave Solutions
BrandBuddy Reviews

BrandBuddy

Heera Software
PAR OPS Reviews

PAR OPS

PAR Technology
MegaTouch POS Reviews

MegaTouch POS

Megasys Hospitality Systems