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Average Ratings 0 Ratings
Description
1CX provides manufacturers and suppliers with the tools they need to enhance customer engagement through a robust customer experience and loyalty management platform. This system allows businesses to create exclusive VIP clubs, present premium offers, and improve personalization based on customer behavior. It possesses strong ecommerce functionalities and integrates seamlessly with various online shopping methods, complementing current distribution and sales routes. The platform encourages customer rewards for product usage, writing reviews, or referring friends, which fosters enduring brand loyalty. The advantages include heightened brand visibility through favorable reviews, strengthened customer loyalty by refining the overall experience, streamlined shopping processes that enhance satisfaction and encourage repeat purchases, as well as an expanded audience through captivating experiences that draw in prospective customers. Key features encompass account management, point accumulation and gift redemption, supplier administration, point-reward programs, and order oversight, making it a comprehensive solution for modern businesses. Ultimately, 1CX aims to transform the way brands interact with their customers, ensuring a more engaging and rewarding experience.
Description
Introducing the revolutionary standard for loyalty programs on the blockchain, qiibee empowers businesses globally to implement their loyalty initiatives using this advanced technology. By leveraging our innovative and user-friendly solutions, we are establishing a new benchmark for loyalty programs worldwide. Discover the vast possibilities that blockchain technology brings, including trustless interoperability, a single universal truth in your database, enhanced security measures, lower management expenses, a healthier balance sheet, and greater customer engagement. The significance of technology cannot be overstated. Firstly, the qiibee blockchain operates on a permission-based model, facilitating high-speed transactions at minimal costs. Secondly, our SDKs enable seamless integration between your loyalty system and the blockchain, allowing for wallet setup and reward redemption functionalities. Thirdly, the intuitive dashboard simplifies the process of creating personalized loyalty tokens while providing valuable analytics about your loyalty initiatives. Additionally, customers can utilize the qiibee wallet app to conveniently store, transfer, and trade loyalty tokens or exchange them for QBX. With the emergence of loyalty tokens, the future is bright, featuring offerings like Lattesso Coin (LTS) and Sausalitos Coin, highlighting the diverse opportunities available in this evolving landscape. The evolution of loyalty programs is here, and it’s time to embrace it.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$990 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
HQSOFT
Founded
2006
Country
Vietnam
Website
hqsoft.com.vn/en/solution-en/1cx-the-no-1-customer-experience-platform/
Vendor Details
Company Name
qiibee
Founded
2012
Country
Switzerland
Website
qiibee.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
Yes