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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

1CX provides manufacturers and suppliers with the tools they need to enhance customer engagement through a robust customer experience and loyalty management platform. This system allows businesses to create exclusive VIP clubs, present premium offers, and improve personalization based on customer behavior. It possesses strong ecommerce functionalities and integrates seamlessly with various online shopping methods, complementing current distribution and sales routes. The platform encourages customer rewards for product usage, writing reviews, or referring friends, which fosters enduring brand loyalty. The advantages include heightened brand visibility through favorable reviews, strengthened customer loyalty by refining the overall experience, streamlined shopping processes that enhance satisfaction and encourage repeat purchases, as well as an expanded audience through captivating experiences that draw in prospective customers. Key features encompass account management, point accumulation and gift redemption, supplier administration, point-reward programs, and order oversight, making it a comprehensive solution for modern businesses. Ultimately, 1CX aims to transform the way brands interact with their customers, ensuring a more engaging and rewarding experience.

Description

Steppr is a digital voucher platform designed for independent businesses in the UK, allowing them to generate, oversee, and distribute vouchers through a specialized business portal. It manages the entire voucher lifecycle, from creation to redemption, while offering real-time insights into voucher performance. Additionally, Steppr facilitates personalized digital gifting, enabling customers to send vouchers accompanied by custom messages and to schedule their delivery for future dates and times. The platform also features a loyalty program that rewards returning customers with increasing discounts, which encourages businesses to foster customer loyalty. With no initial setup fees or commissions involved, Steppr provides an accessible solution for businesses to enhance their sales while offering valuable financial incentives to their customers. This combination of features makes Steppr an effective tool for businesses looking to innovate their customer engagement strategies.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Shopify No 
WooCommerce No 

Integrations

Shopify Yes 
WooCommerce Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$0
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HQSOFT

Founded

2006

Country

Vietnam

Website

hqsoft.com.vn/en/solution-en/1cx-the-no-1-customer-experience-platform/

Vendor Details

Company Name

Steppr

Founded

2022

Website

steppr.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management No 
No-Card Loyalty System Yes 
Referral Tracking No 
Rewards Management Yes 

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