Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Every service you offer will be organized into a Project, which functions similarly to a digital file folder, containing all critical information. Businesses that focus on service rely on 17hats for its dependability, creativity, and educational resources, which are just a few of the factors contributing to the rapid growth of our company. At 17hats, our efficient and dedicated team provides in-house support, collaborating closely to ensure that you receive the most effective business automation platform available. We recognize the elements necessary for achieving success in the business world, and our platform showcases this adaptability by serving members from over 100 diverse business categories. Many of our users have remained loyal since our inception seven years ago, underscoring the value we bring to serious small business owners who wholeheartedly endorse 17hats. As we continue to innovate and expand our offerings, we remain committed to empowering our members with the tools they need to thrive.
Description
Contemporary customer service solutions encompass a variety of platforms such as email, chat, inquiry forums, telephone communication, social media, and FAQ sections. Kundo offers a comprehensive suite of tools that integrates all these digital channels into one unified interface, allowing you to maintain a clear overview and exert greater control over customer interactions. We understand that delivering exceptional customer service requires more than simply employing advanced tools; hence, our aim is to support you in every aspect of your customer service journey. To discover our full range of offerings, click here! To maximize your experience with Kundo's products, we assign a dedicated Success Manager who is committed to ensuring your success! This professional will assist you not only in getting started but also in training your entire team, remaining readily available for any questions you may have. Additionally, we collaborate with our partners to offer training sessions focused on optimizing customer interactions through digital channels, enhancing your team's effectiveness even further. Your path to outstanding customer service is just a step away!
API Access
Has API
No
API Access
Has API
No
Integrations
AccessOwl
Yes
Axis LMS
Yes
Facebook
Yes
Freedom Merchants
Yes
Google Calendar
Yes
QuickBooks Online
Yes
RealWork
Yes
Shift
Yes
ShootProof
Yes
Square Appointments
Yes
Integrations
AccessOwl
No
Axis LMS
No
Facebook
No
Freedom Merchants
No
Google Calendar
No
QuickBooks Online
No
RealWork
No
Shift
No
ShootProof
No
Square Appointments
No
Pricing Details
$13 per month
Billed annually
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
17hats
Founded
2014
Country
United States
Website
www.17hats.com
Vendor Details
Company Name
Kundo
Country
Sweden
Website
kundo.se
Product Features
Business Management
Billing & Invoicing
Yes
CRM
No
Employee Management
No
Financial Management
Yes
Inventory Management
No
Marketing Management
No
Order Management
No
Point of Sale (POS)
No
Project Management
No
Purchasing
No
Scheduling
No
Time & Expense Tracking
Yes
Training Management
No
Vendor Management
No
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No