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Average Ratings 0 Ratings

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Description

Every service you offer will be organized into a Project, which functions similarly to a digital file folder, containing all critical information. Businesses that focus on service rely on 17hats for its dependability, creativity, and educational resources, which are just a few of the factors contributing to the rapid growth of our company. At 17hats, our efficient and dedicated team provides in-house support, collaborating closely to ensure that you receive the most effective business automation platform available. We recognize the elements necessary for achieving success in the business world, and our platform showcases this adaptability by serving members from over 100 diverse business categories. Many of our users have remained loyal since our inception seven years ago, underscoring the value we bring to serious small business owners who wholeheartedly endorse 17hats. As we continue to innovate and expand our offerings, we remain committed to empowering our members with the tools they need to thrive.

Description

Contemporary customer service solutions encompass a variety of platforms such as email, chat, inquiry forums, telephone communication, social media, and FAQ sections. Kundo offers a comprehensive suite of tools that integrates all these digital channels into one unified interface, allowing you to maintain a clear overview and exert greater control over customer interactions. We understand that delivering exceptional customer service requires more than simply employing advanced tools; hence, our aim is to support you in every aspect of your customer service journey. To discover our full range of offerings, click here! To maximize your experience with Kundo's products, we assign a dedicated Success Manager who is committed to ensuring your success! This professional will assist you not only in getting started but also in training your entire team, remaining readily available for any questions you may have. Additionally, we collaborate with our partners to offer training sessions focused on optimizing customer interactions through digital channels, enhancing your team's effectiveness even further. Your path to outstanding customer service is just a step away!

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AccessOwl Yes 
Axis LMS Yes 
Facebook Yes 
Freedom Merchants Yes 
Google Calendar Yes 
QuickBooks Online Yes 
RealWork Yes 
Shift Yes 
ShootProof Yes 
Square Appointments Yes 
Square POS Yes 
Square Payments Yes 
Square for Retail Yes 
Stackreaction Yes 
Wufoo Yes 

Integrations

AccessOwl No 
Axis LMS No 
Facebook No 
Freedom Merchants No 
Google Calendar No 
QuickBooks Online No 
RealWork No 
Shift No 
ShootProof No 
Square Appointments No 
Square POS No 
Square Payments No 
Square for Retail No 
Stackreaction No 
Wufoo No 

Pricing Details

$13 per month
Billed annually
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

17hats

Founded

2014

Country

United States

Website

www.17hats.com

Vendor Details

Company Name

Kundo

Country

Sweden

Website

kundo.se

Product Features

Business Management

Billing & Invoicing Yes 
CRM No 
Employee Management No 
Financial Management Yes 
Inventory Management No 
Marketing Management No 
Order Management No 
Point of Sale (POS) No 
Project Management No 
Purchasing No 
Scheduling No 
Time & Expense Tracking Yes 
Training Management No 
Vendor Management No 

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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