Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
17TRACK serves as a robust global package tracking solution, accommodating over 2,500 shipping carriers and 190 airlines worldwide, featuring prominent services such as USPS, UPS, FedEx, and DHL. Users benefit from real-time tracking updates boasting an impressive accuracy rate of 99.9%, with the system automatically identifying more than 80% of carriers to deliver accurate tracking numbers and comprehensive delivery information. This platform allows users to track shipments seamlessly across various devices, including desktop computers, mobile applications, and a mini-program on WeChat, thereby enhancing the convenience of global tracking. For ecommerce sellers, 17TRACK provides valuable integration with major platforms like Amazon, eBay, and Shopify, streamlining order synchronization and minimizing the need for manual processes. The service enhances visibility into order details, promptly identifies any irregular delivery statuses for necessary interventions, and supplies analytics on both delivery metrics and sales performance. Additional functionalities include the ability to import multiple orders at once and export tracking data, making it a versatile tool for managing shipments effectively. Overall, 17TRACK stands out as an essential resource for both individual consumers and businesses aiming to optimize their shipping and tracking processes.
Description
Connects with over 900 carriers across the globe, ensuring that both you and your customers are always informed about the location of each shipment. By activating automated email notifications, your customers can effortlessly track their order status, significantly reducing the number of “where’s my order” inquiries. It fully supports various shipping options, including AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet, and ePacket (China Post, China EMS), and allows you to conveniently conceal any Chinese origins. The parcel tracking application offers a personalized experience by letting you tailor the tracking template to align with your store's aesthetic. You have the flexibility to customize text colors, button styles, and background designs, along with the option to choose which tracking information is visible. Additionally, you can include a message in the "seller's message" field for further engagement. To boost your revenue, consider enabling product recommendations on the tracking page. This feature not only keeps customers informed but also minimizes the need for customer care representatives to handle “where is my order” concerns. Customers can independently access their order details at your store's tracking page anytime, using their shipment tracking number or a combination of their order ID and email. This seamless tracking experience enhances customer satisfaction and loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon
Yes
FedEx Ship Manager
Yes
Shopee
Yes
Shopify
Yes
UPS Ready
Yes
Upsell.com
Yes
WeChat
Yes
Integrations
Amazon
No
FedEx Ship Manager
No
Shopee
No
Shopify
No
UPS Ready
No
Upsell.com
No
WeChat
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
$9 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
17TRACK
Country
United States
Website
www.17track.net
Vendor Details
Company Name
Shopify
Country
Latvia
Website
apps.shopify.com/trackr
Product Features
Shipment Tracking
Alerts/Notifications
No
Delivery Estimate
No
For Freight
No
For eCommerce
No
Status Tracking
No
Website Integration
No
Product Features
Shipment Tracking
Alerts/Notifications
Yes
Delivery Estimate
No
For Freight
No
For eCommerce
Yes
Status Tracking
Yes
Website Integration
Yes