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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

17TRACK serves as a robust global package tracking solution, accommodating over 2,500 shipping carriers and 190 airlines worldwide, featuring prominent services such as USPS, UPS, FedEx, and DHL. Users benefit from real-time tracking updates boasting an impressive accuracy rate of 99.9%, with the system automatically identifying more than 80% of carriers to deliver accurate tracking numbers and comprehensive delivery information. This platform allows users to track shipments seamlessly across various devices, including desktop computers, mobile applications, and a mini-program on WeChat, thereby enhancing the convenience of global tracking. For ecommerce sellers, 17TRACK provides valuable integration with major platforms like Amazon, eBay, and Shopify, streamlining order synchronization and minimizing the need for manual processes. The service enhances visibility into order details, promptly identifies any irregular delivery statuses for necessary interventions, and supplies analytics on both delivery metrics and sales performance. Additional functionalities include the ability to import multiple orders at once and export tracking data, making it a versatile tool for managing shipments effectively. Overall, 17TRACK stands out as an essential resource for both individual consumers and businesses aiming to optimize their shipping and tracking processes.

Description

Connects with over 900 carriers across the globe, ensuring that both you and your customers are always informed about the location of each shipment. By activating automated email notifications, your customers can effortlessly track their order status, significantly reducing the number of “where’s my order” inquiries. It fully supports various shipping options, including AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet, and ePacket (China Post, China EMS), and allows you to conveniently conceal any Chinese origins. The parcel tracking application offers a personalized experience by letting you tailor the tracking template to align with your store's aesthetic. You have the flexibility to customize text colors, button styles, and background designs, along with the option to choose which tracking information is visible. Additionally, you can include a message in the "seller's message" field for further engagement. To boost your revenue, consider enabling product recommendations on the tracking page. This feature not only keeps customers informed but also minimizes the need for customer care representatives to handle “where is my order” concerns. Customers can independently access their order details at your store's tracking page anytime, using their shipment tracking number or a combination of their order ID and email. This seamless tracking experience enhances customer satisfaction and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Yes 
FedEx Ship Manager Yes 
Shopee Yes 
Shopify Yes 
UPS Ready Yes 
Upsell.com Yes 
WeChat Yes 

Integrations

Amazon No 
FedEx Ship Manager No 
Shopee No 
Shopify No 
UPS Ready No 
Upsell.com No 
WeChat No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$9 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

17TRACK

Country

United States

Website

www.17track.net

Vendor Details

Company Name

Shopify

Country

Latvia

Website

apps.shopify.com/trackr

Product Features

Shipment Tracking

Alerts/Notifications No 
Delivery Estimate No 
For Freight No 
For eCommerce No 
Status Tracking No 
Website Integration No 

Product Features

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate No 
For Freight No 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Alternatives

Alternatives