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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

17TRACK serves as a robust global package tracking solution, accommodating over 2,500 shipping carriers and 190 airlines worldwide, featuring prominent services such as USPS, UPS, FedEx, and DHL. Users benefit from real-time tracking updates boasting an impressive accuracy rate of 99.9%, with the system automatically identifying more than 80% of carriers to deliver accurate tracking numbers and comprehensive delivery information. This platform allows users to track shipments seamlessly across various devices, including desktop computers, mobile applications, and a mini-program on WeChat, thereby enhancing the convenience of global tracking. For ecommerce sellers, 17TRACK provides valuable integration with major platforms like Amazon, eBay, and Shopify, streamlining order synchronization and minimizing the need for manual processes. The service enhances visibility into order details, promptly identifies any irregular delivery statuses for necessary interventions, and supplies analytics on both delivery metrics and sales performance. Additional functionalities include the ability to import multiple orders at once and export tracking data, making it a versatile tool for managing shipments effectively. Overall, 17TRACK stands out as an essential resource for both individual consumers and businesses aiming to optimize their shipping and tracking processes.

Description

Connects with over 900 carriers across the globe, ensuring that both you and your customers are always informed about the location of each shipment. By activating automated email notifications, your customers can effortlessly track their order status, significantly reducing the number of “where’s my order” inquiries. It fully supports various shipping options, including AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet, and ePacket (China Post, China EMS), and allows you to conveniently conceal any Chinese origins. The parcel tracking application offers a personalized experience by letting you tailor the tracking template to align with your store's aesthetic. You have the flexibility to customize text colors, button styles, and background designs, along with the option to choose which tracking information is visible. Additionally, you can include a message in the "seller's message" field for further engagement. To boost your revenue, consider enabling product recommendations on the tracking page. This feature not only keeps customers informed but also minimizes the need for customer care representatives to handle “where is my order” concerns. Customers can independently access their order details at your store's tracking page anytime, using their shipment tracking number or a combination of their order ID and email. This seamless tracking experience enhances customer satisfaction and loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon
FedEx Ship Manager
ReConvert
Shopee
Shopify
UPS Ready
WeChat

Integrations

Amazon
FedEx Ship Manager
ReConvert
Shopee
Shopify
UPS Ready
WeChat

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$9 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

17TRACK

Country

United States

Website

www.17track.net

Vendor Details

Company Name

Shopify

Country

Latvia

Website

apps.shopify.com/trackr

Product Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Product Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Alternatives

Alternatives