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features
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support

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Description

17TRACK serves as a robust global package tracking solution, accommodating over 2,500 shipping carriers and 190 airlines worldwide, featuring prominent services such as USPS, UPS, FedEx, and DHL. Users benefit from real-time tracking updates boasting an impressive accuracy rate of 99.9%, with the system automatically identifying more than 80% of carriers to deliver accurate tracking numbers and comprehensive delivery information. This platform allows users to track shipments seamlessly across various devices, including desktop computers, mobile applications, and a mini-program on WeChat, thereby enhancing the convenience of global tracking. For ecommerce sellers, 17TRACK provides valuable integration with major platforms like Amazon, eBay, and Shopify, streamlining order synchronization and minimizing the need for manual processes. The service enhances visibility into order details, promptly identifies any irregular delivery statuses for necessary interventions, and supplies analytics on both delivery metrics and sales performance. Additional functionalities include the ability to import multiple orders at once and export tracking data, making it a versatile tool for managing shipments effectively. Overall, 17TRACK stands out as an essential resource for both individual consumers and businesses aiming to optimize their shipping and tracking processes.

Description

LateShipment.com is driven by a single mission: to make shipping more transparent. We understand that shipping companies, even though they pay for shipping, have little control over their carriers and work to rectify that imbalance. Our innovative delivery management solutions enable retailers to seamlessly create post-purchase experiences. Meanwhile, our automated parcel audit solutions improve performance accountability and help businesses recover millions in shipping refunds.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Yes 
FedEx Ship Manager Yes 
Klaviyo No 
Shopee Yes 
Shopify Yes 
UPS Ready Yes 
Upsell.com Yes 
WeChat Yes 

Integrations

Amazon No 
FedEx Ship Manager No 
Klaviyo Yes 
Shopee No 
Shopify No 
UPS Ready No 
Upsell.com No 
WeChat No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

Please schedule a free call with us to learn more about pricing.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

17TRACK

Country

United States

Website

www.17track.net

Vendor Details

Company Name

LateShipment Inc.

Founded

2012

Country

United States

Website

www.lateshipment.com

Product Features

Shipment Tracking

Alerts/Notifications No 
Delivery Estimate No 
For Freight No 
For eCommerce No 
Status Tracking No 
Website Integration No 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis Yes 

Parcel Audit

Auditing & Claim Filing Services Yes 
Automated Audit Yes 
Automated Claim Filing Yes 
Carrier Invoice Auditing Yes 
Cost Recovery Reporting Yes 
Data Import No 
Exceptions Management Yes 
Package Analytics Yes 
Predictive Analytics Yes 
Shipping Monitoring Yes 
Shipping Optimization Yes 
Third Party Management Yes 

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight No 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Alternatives

Alternatives