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Description
The Omnichannel Suite designed for Salesforce brands enables the creation of experiences that can be deployed across various channels using the only Salesforce-native solution aimed at enhancing customer engagement throughout their journey. This platform empowers all customer-facing teams to uncover new monetization opportunities while simultaneously elevating the customer experience.
You can meet your customers in their preferred environments without disrupting your own workflow. By designing multi-channel experiences from a unified interface, you can enhance your omnichannel strategy by incorporating platforms like Instagram, review channels, TikTok, support emails, and beyond.
Utilizing Einstein Bots allows for the efficient qualification of customer information, addressing frequent inquiries, and minimizing the need for agent intervention before handoffs. The customer experience can be further enriched through engaging features such as images, carousels, emojis, scheduling options, location sharing, and automatic two-way message translation.
Moreover, you can enhance personalization across various departments and channels by tapping into the wealth of customer data and order histories already stored within Salesforce, ensuring a cohesive and tailored experience for every individual. The integration of these functionalities not only streamlines operations but also fosters a stronger connection between brands and their customers.
Description
We offer a suite of tools designed to simplify and enhance the profitability of text message marketing for your expanding business. Utilizing compliant opt-in methods is not merely a recommendation; it is a necessity. As regulations evolve daily, we are here to ensure you remain informed and compliant. With our tried-and-true list-builder strategy, we can assist you in transforming web traffic into loyal customers. Additionally, Retention Rocket provides resources to help transition your existing email subscribers into SMS clientele. By tapping into this innovative revenue stream, you can leverage SMS, which stands out as the most crucial communication channel of this decade. Our extensive network of partnerships and integrations equips you with the necessary tools and trusted names to elevate your SMS marketing efforts significantly. Let us guide you in converting more traffic into sales while maximizing your existing subscriber base for optimal results.
API Access
Has API
API Access
Has API
Integrations
Causal
Gorgias
Instagram
Justuno
Klaviyo
Salesforce
Salesforce Order Management
Slack
TikTok
Zendesk
Integrations
Causal
Gorgias
Instagram
Justuno
Klaviyo
Salesforce
Salesforce Order Management
Slack
TikTok
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$10 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
1440
Founded
2009
Country
United States
Website
www.1440.io
Vendor Details
Company Name
Retention Rocket
Founded
2018
Country
United States
Website
retentionrocket.com
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Logistics
3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management
Multi-Channel eCommerce
Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Personalization
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management
Product Features
Personalization
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization
