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Description

12Return stands out as a premier cloud-based solution focused on managing product returns within a customer-driven and circular economy. The comprehensive 12Return platform, along with its ecosystem, provides an integrated returns management service tailored for retail brands engaged in cross-border commerce. Designed with a global perspective, 12Return is fundamentally built to handle returns on an international scale, serving as the exclusive returns solution for your Direct-to-Consumer operations worldwide. Recognizing that each brand has unique needs, 12Return offers you personalized access to your account settings, allowing you to customize return policies, specify return reasons, manage emails, choose carriers, determine logistics routes, and much more. With a commitment to accessibility, the customer interface supports multiple languages, enabling the return portal, emails, return reasons, and documentation to be configured in nine different languages to cater to a diverse clientele. Furthermore, while 12Return seamlessly integrates with popular platforms like Shopify, its extensive suite of APIs ensures that you can maintain flexibility and compatibility with any system within your supply chain, thus enhancing your operational efficiency.

Description

e4score is an innovative supply chain platform designed to enhance visibility, control, and operational efficiency for a variety of stakeholders including carriers, private fleets, shippers, brokers, third-party logistics providers, warehouses, and distribution centers. Its comprehensive solutions encompass asset and trailer tracking, yard and gate oversight, shipment surveillance, event-triggered check-ins, dock operations, and returns management. By leveraging real-time tracking, customizable rules, alerts based on dwell time, utilization metrics, and analytical insights, e4score empowers organizations to efficiently locate assets, optimize their trailer fleets, improve turnaround times, and cut down on unnecessary equipment expenditures. This platform modernizes the supply chain by replacing traditional manual yard checks and radio communications with advanced real-time inventory management, digital yard inspections, queue-based task assignments, first-in-first-out trailer handling, temperature regulation for refrigerated units, dock management, gate automation, and a comprehensive exportable history of transactions. Additionally, e4score integrates shipments from various carriers into a single cloud-based platform, allowing for seamless monitoring of location, temperature, status, and overall condition of goods throughout the logistics process. This integration not only simplifies operations but also enhances decision-making capabilities for all parties involved.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

EZCheck-In No 
EZTrack No 
ExpressRA No 
Intercom Yes 
LiveChat Yes 
Magento Yes 
PowerDock No 
PowerYMS No 
Shopify Yes 
Slack Yes 
TrackAssured No 
UPS Ready Yes 
Zendesk Yes 
Zuora Yes 

Integrations

EZCheck-In Yes 
EZTrack Yes 
ExpressRA Yes 
Intercom No 
LiveChat No 
Magento No 
PowerDock Yes 
PowerYMS Yes 
Shopify No 
Slack No 
TrackAssured Yes 
UPS Ready No 
Zendesk No 
Zuora No 

Pricing Details

€ 495 per month
Pricing for Return Bird Essentials Plan starts at € 495 per month with 1 channel, 1 destination, 5 named agent accounts, and 1,000 returns per month included.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

12Return

Founded

2010

Country

Netherlands

Website

12return.com

Vendor Details

Company Name

e4score

Founded

2014

Country

United States

Website

e4score.com

Product Features

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges No 
Branded Experience Yes 
Custom Return Policy Yes 
Inventory Management Yes 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping Yes 
Quotes / Estimates No 
Shipment Tracking Yes 
Warehouse Management No 

Warehouse Management

3PL Management Yes 
Barcoding / RFID Yes 
Category Customization No 
Channel Management Yes 
Demand Planning No 
Inventory Management Yes 
Location Control Yes 
Order Management No 
Purchasing No 
Quality Control Yes 
Receiving / Putaway Management Yes 
Returns Management Yes 
Shipping Management Yes 

Product Features

Asset Tracking

Activity Tracking No 
Audit Trails No 
Barcoding / RFID No 
Checkout / Check-In No 
Depreciation Tracking No 
Disposal Tracking No 
Inventory Management No 
Location Tracking No 
QR Codes No 
Reservations No 
Service History No 

Fleet Management

Dispatch Management No 
Employee Management No 
Fuel Management No 
GPS Tracking No 
Incident Reporting No 
Inspection Management No 
Inventory Management No 
Maintenance Management No 
Mileage Tracking No 
Motor Pool No 
Routing No 
Tire Management No 
VIN Lookup No 
Work Order Management No 

GPS Tracking

Alerts/Notifications No 
Asset Tracking No 
Driver Management No 
Historical Reporting No 
Mobile Tracking No 
People Tracking No 
Real Time Tracking No 
Routing No 
Status Tracking No 
Territory Management No 
Vehicle Tracking No 

Logistics

3PL No 
Barcoding / RFID No 
CRM No 
Container Tracking No 
Cross Docking No 
Fleet Management No 
Inventory Management No 
Order Management No 
Purchasing No 
Scheduling No 
Shipping Management No 
Transportation Management No 

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Shipment Tracking

Alerts/Notifications No 
Delivery Estimate No 
For Freight No 
For eCommerce No 
Status Tracking No 
Website Integration No 

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping No 
Quotes / Estimates No 
Shipment Tracking No 
Warehouse Management No 

Supply Chain Management

Demand Planning No 
Electronic Data Interchange No 
Import / Export Management No 
Inventory Management No 
Order Fulfillment No 
Order Management No 
Sales & Operations Planning No 
Shipping Management No 
Supplier Management No 
Transportation Management No 
Warehouse Management No 

Trucking

Billing & Invoicing No 
Customer Database No 
Dispatch Management No 
Driver Management No 
Driver Settlements No 
Fuel Card Management No 
Fuel Management No 
Load Optimization No 
Maintenance Management No 
Mileage Tracking No 
Quote Management No 
Quotes/Estimates No 
Recruiting Management No 
Routing No 
Scheduling No 
Trip Logs No 
Vehicle Management No 
Vehicle Tracking No 

Warehouse Management

3PL Management No 
Barcoding / RFID No 
Category Customization No 
Channel Management No 
Demand Planning No 
Inventory Management No 
Location Control No 
Order Management No 
Purchasing No 
Quality Control No 
Receiving / Putaway Management No 
Returns Management No 
Shipping Management No 

Yard Management

Dispatch Management No 
Dock Management No 
Exception Alerts No 
Gate/Access Control No 
Maintenance Management No 
Seal Management No 
Task Management No 
Trailer Management No 
Workflow Management No 

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