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Description
12Return stands out as a premier cloud-based solution focused on managing product returns within a customer-driven and circular economy. The comprehensive 12Return platform, along with its ecosystem, provides an integrated returns management service tailored for retail brands engaged in cross-border commerce.
Designed with a global perspective, 12Return is fundamentally built to handle returns on an international scale, serving as the exclusive returns solution for your Direct-to-Consumer operations worldwide.
Recognizing that each brand has unique needs, 12Return offers you personalized access to your account settings, allowing you to customize return policies, specify return reasons, manage emails, choose carriers, determine logistics routes, and much more.
With a commitment to accessibility, the customer interface supports multiple languages, enabling the return portal, emails, return reasons, and documentation to be configured in nine different languages to cater to a diverse clientele.
Furthermore, while 12Return seamlessly integrates with popular platforms like Shopify, its extensive suite of APIs ensures that you can maintain flexibility and compatibility with any system within your supply chain, thus enhancing your operational efficiency.
Description
In the ever-changing, unpredictable, and intricate landscape of global commodity flows and digital business strategies, businesses involved in international trade and logistics must adapt swiftly. AEB provides the perfect solution with its nEXt software platform, designed to offer the adaptability required to meet evolving demands. Utilizing cutting-edge technologies, the platform simplifies operations. The nEXt system includes a comprehensive range of applications and APIs that ensure your processes remain seamless and your workflows adaptable. This capability allows you to maintain your commitments to supply chain efficiency and quality. Concurrently, you retain the agility needed to tackle unexpected challenges and seize new opportunities. By becoming part of AEB's extensive network of customs brokers, you can tap into its vast international customer base. This connection streamlines your customs services, making them readily accessible to a diverse array of shippers, freight forwarders, and other logistics providers. Additionally, the AEB customs software allows you to utilize each of its individual components independently, providing you with tailored solutions for your specific needs. This flexibility ultimately positions your business for greater success in a dynamic market.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Dexter
No
Intercom
Yes
LiveChat
Yes
Magento
Yes
Shopify
Yes
Slack
Yes
UPS Ready
Yes
Zendesk
Yes
Zuora
Yes
Integrations
Dexter
Yes
Intercom
No
LiveChat
No
Magento
No
Shopify
No
Slack
No
UPS Ready
No
Zendesk
No
Zuora
No
Pricing Details
€ 495 per month
Pricing for Return Bird Essentials Plan starts at € 495 per month with 1 channel, 1 destination, 5 named agent accounts, and 1,000 returns per month included.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
12Return
Founded
2010
Country
Netherlands
Website
12return.com
Vendor Details
Company Name
AEB
Founded
1979
Country
Germany
Website
aeb.com
Product Features
Returns Management
3PL / ERP Integration
Yes
Automated Exchanges
No
Branded Experience
Yes
Custom Return Policy
Yes
Inventory Management
Yes
One-Click Returns Processing
Yes
Returns Analytics
Yes
Shopper Self-Service
Yes
Smart Data Collection
Yes
Shipping
Air Shipping
No
Bills of Lading
No
Container Shipping
No
Freight Shipping
No
Ground Shipping
No
Import / Export
No
Ocean Shipping
No
Parcel Shipping
Yes
Quotes / Estimates
No
Shipment Tracking
Yes
Warehouse Management
No
Warehouse Management
3PL Management
Yes
Barcoding / RFID
Yes
Category Customization
No
Channel Management
Yes
Demand Planning
No
Inventory Management
Yes
Location Control
Yes
Order Management
No
Purchasing
No
Quality Control
Yes
Receiving / Putaway Management
Yes
Returns Management
Yes
Shipping Management
Yes
Product Features
Freight
3PL
No
Barcoding / RFID
No
Billing & Invoicing
No
Customer Management
No
Customer Portal
No
Import / Export Management
No
International Forwarders
No
LTL Management
No
Local Forwarders
No
Rate Management
No
Shipment Tracking
No
Truckload Management
No
Warehouse Management
No
Waybills
No
Logistics
3PL
Yes
Barcoding / RFID
Yes
CRM
No
Container Tracking
Yes
Cross Docking
Yes
Fleet Management
Yes
Inventory Management
Yes
Order Management
Yes
Purchasing
No
Scheduling
Yes
Shipping Management
Yes
Transportation Management
No
Shipping
Air Shipping
No
Bills of Lading
No
Container Shipping
No
Freight Shipping
No
Ground Shipping
No
Import / Export
No
Ocean Shipping
No
Parcel Shipping
No
Quotes / Estimates
No
Shipment Tracking
No
Warehouse Management
No
Warehouse Management
3PL Management
No
Barcoding / RFID
No
Category Customization
No
Channel Management
No
Demand Planning
No
Inventory Management
No
Location Control
No
Order Management
No
Purchasing
No
Quality Control
No
Receiving / Putaway Management
No
Returns Management
No
Shipping Management
No
