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Description
123LiveHelp stands out as an exceptionally robust live help software for your website, enabling seamless live chat and support setup in just a few simple steps! With 123FlashChat, you can effortlessly manage a significant volume of up to 5000 connections per server. This platform serves as a crucial tool for enhancing revenue through virtual gifts, membership upgrades, and pay-per-minute or pay-per-view rooms. Users can enjoy high-quality video and audio communication, creating a more engaging and memorable chat experience. Moreover, video publishers can transform into broadcasters, with their content automatically streaming to all participants in the chat room. Users also have the opportunity to request to publish their video by clicking the microphone button, and administrators will grant permissions to the first three applicants. Additionally, virtual gifts, which are delightful animations available for purchase within the chat, can be sent to friends or new acquaintances, adding an element of fun to the interaction. This innovative approach not only enhances user engagement but also fosters a vibrant community atmosphere.
Description
Integrate a live video chat feature that supports mobile devices and recording, allowing for complete customization to fit your contact center's specific requirements. Experience a sophisticated and secure web chat system equipped with dynamic pre-written messages, real-time translation, PCI compliance, and message previews. Enhance customer support and sales efforts with secure browsing and screen sharing functionalities. Facilitate immediate communication through live voice calls, web callbacks, and PSTN features. Utilize a conversational chatbot that smoothly transitions to live agents, accessible on your website, mobile app, and various social media platforms including WhatsApp. Effectively manage messaging on WhatsApp and social media with image support for enhanced customer interaction. Companies of all sizes leverage Talkative to boost sales, enhance customer engagement, and lower operational expenses. Transform the traditional in-store experience into an online platform with live video chat to foster sales and provide tailored customer service. Encourage seamless customer interaction across multiple channels to improve service quality and support digital sales funnels, making every customer touchpoint more effective. This comprehensive approach not only elevates customer satisfaction but also drives long-term loyalty and retention.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Analytics
No
Joomla!
Yes
Salesforce Agentforce Service
No
WordPress
Yes
Integrations
Google Analytics
Yes
Joomla!
No
Salesforce Agentforce Service
Yes
WordPress
No
Pricing Details
$50.00/month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
TopCMM Software
Founded
2003
Country
China
Website
www.123flashchat.net/live-help-chat.html
Vendor Details
Company Name
Talkative
Founded
2015
Country
United Kingdom
Website
talkative.uk
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
