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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Endpoint management software for Thin Clients and Zero Clients is exemplified by the 10ZiG Manager™, which is offered at no cost and designed to be user-friendly for clients utilizing endpoints operating on a 10ZiG OS within a virtual desktop infrastructure. This solution supports a wide range of devices, from x86 machines to laptops, tablets, and even older models from Dell and HP. With the 10ZiG Manager, IT administrators can opt to manage their endpoints through traditional LAN/WAN networks or via the Cloud, utilizing either our Desktop Console or our Web Console. Both interfaces are equipped with numerous features that streamline the management of extensive endpoint fleets, making it convenient to oversee operations from any location. Additionally, the software’s flexibility in deployment options enhances its usability for diverse organizational needs.

Description

GenticFlow serves as a comprehensive IT support and endpoint-management platform tailored for internal IT teams and managed service providers. This versatile solution integrates various functionalities including endpoint monitoring, operating system updates, application inventory management, Microsoft 365 oversight, user assistance, ticketing, investigative tools, and technician resources all within a single workspace. Teams can efficiently handle tasks by starting from a user request, a monitoring alert, or an open ticket, then assess endpoint findings and suggested actions before applying approved remedies or utilizing remote control, terminal, and file transfer capabilities. Technicians are able to confirm results and document their actions along with outcomes in support records. GenticFlow features an integrated ticketing system and offers connections to compatible PSA and service-desk solutions, in addition to tools for identity, security, cloud, and networking. It also provides native applications for iOS and Android to facilitate mobile ticket handling and endpoint management. The platform is cloud-hosted under the Smart option, while the Hero version introduces workflow automation, API and MCP access, along with a self-hosted alternative that requires a minimum of 500 endpoints. With its multifaceted capabilities, GenticFlow addresses the diverse needs of IT teams and enhances their operational efficiency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA No 
Bitdefender GravityZone No 
Freshdesk No 
Freshservice No 
Google Workspace No 
HaloPSA No 
Jira Service Management No 
Microsoft Entra ID No 
Model Context Protocol (MCP) No 
Okta No 
Parallels RAS Yes 
Portnox Security Yes 
PowerTerm InterConnect Yes 
PowerTerm Pro Yes 
SentinelOne Singularity No 
ServiceNow No 
SpeechWrite Yes 
TOPdesk No 
Zendesk No 

Integrations

Autotask PSA Yes 
Bitdefender GravityZone Yes 
Freshdesk Yes 
Freshservice Yes 
Google Workspace Yes 
HaloPSA Yes 
Jira Service Management Yes 
Microsoft Entra ID Yes 
Model Context Protocol (MCP) Yes 
Okta Yes 
Parallels RAS No 
Portnox Security No 
PowerTerm InterConnect No 
PowerTerm Pro No 
SentinelOne Singularity Yes 
ServiceNow Yes 
SpeechWrite No 
TOPdesk Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

10ZiG

Website

www.10zig.com

Vendor Details

Company Name

GenticFlow Ltd.

Founded

2025

Country

Ireland

Website

www.genticflow.com

Product Features

Cloud Management

Access Control No 
Billing & Provisioning No 
Capacity Analytics No 
Cost Management No 
Demand Monitoring No 
Multi-Cloud Management No 
Performance Analytics No 
SLA Management No 
Supply Monitoring No 
Workflow Approval No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Product Features

RMM

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring No 
Patch Management No 
Real-time Alerts No 
Remediation Management No 

Alternatives

Alternatives

No Alternatives
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