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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Telecommunications is where we excel. Transform your conventional phone lines with 1-VoIP's customizable features that offer limitless potential. Our company has built a solid reputation by consistently exceeding the expectations of our customers. In contrast to other providers, we remain dedicated to you long after the sale is complete. We collaborate with you to ensure that our services align with your requirements, and truly, we believe our job is not finished until you feel we have surpassed your expectations. We stand by your side. Customer service is an integral part of our identity. Unlike one-size-fits-all alternatives, 1-VoIP delivers tailored solutions. With exceptional call clarity and remarkable cost efficiencies as just the starting point, we set ourselves apart through our ability to customize service features according to your specific needs. This means that rather than offering a generic service, you have the power to shape your communication experience to perfectly suit your preferences. Our commitment to personalized service ensures that you receive the best possible experience in telecommunications.

Description

Upside is a workflow analytics platform that supports teams who believe in continuous improvement. Upside is rooted in data science and machine-learning and helps teams find simple ways of becoming happier in their work lives. Upside combines charts and diagnosis with actionability to create a single product that has one goal: to help your people reach their potential and maximize engagement. You can all remain focused on your customers. Check out how your teams and their people perform this week or in a sprint. See what their trend looks like over time. Are they improving or decreasing? You can now see if your changes have been successful. Upside is a "immune system" that helps your business to adapt, learn, and deliver.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Jira No 

Integrations

Jira Yes 

Pricing Details

$8.97 per month
Free Trial No 
Free Version No 

Pricing Details

$7 per month / per user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

1-VoIP

Founded

2005

Country

United States

Website

www.1-voip.com

Vendor Details

Company Name

Upside

Founded

2021

Country

United Kingdom

Website

www.myupside.io

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Product Features

Performance Management

360 Degree Feedback No 
Compensation Management No 
Custom Rating Scales No 
Customizable Templates No 
Individual Development Plans No 
On-going Performance Tracking No 
Peer Appraisals No 
Review Cycle Tracking No 
Self Service Portal No 
Self-Appraisals No 
Skills Assessments No 
Weighted Performance Measures No 

Alternatives

Alternatives