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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Telecommunications is where we excel. Transform your conventional phone lines with 1-VoIP's customizable features that offer limitless potential. Our company has built a solid reputation by consistently exceeding the expectations of our customers. In contrast to other providers, we remain dedicated to you long after the sale is complete. We collaborate with you to ensure that our services align with your requirements, and truly, we believe our job is not finished until you feel we have surpassed your expectations. We stand by your side. Customer service is an integral part of our identity. Unlike one-size-fits-all alternatives, 1-VoIP delivers tailored solutions. With exceptional call clarity and remarkable cost efficiencies as just the starting point, we set ourselves apart through our ability to customize service features according to your specific needs. This means that rather than offering a generic service, you have the power to shape your communication experience to perfectly suit your preferences. Our commitment to personalized service ensures that you receive the best possible experience in telecommunications.

Description

SureTel adopts a proactive strategy in catering to our business telephone clients. Our dedicated VoIP phone specialists are always ready to engage with you regarding your unique needs or provide a live demonstration of our platform, which we are confident will leave you impressed. Feel free to reach out to our business VoIP experts by calling 833-SURETEL (787-3835) or interacting with our online representative via the chat option on our website. We firmly believe in transparent pricing, ensuring that all features are included in our services without hidden fees. If you're concerned about initial expenses, don’t worry; you can rent phones from us and we will handle all aspects of the setup and management! Our platform is designed to accommodate any custom features you may require. Explore our Idea Portal to see the exciting developments we have in progress. With SureTel, you can trust that we’re here to support you every step of the way.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$8.97 per month
Free Trial No 
Free Version No 

Pricing Details

$19.99 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

1-VoIP

Founded

2005

Country

United States

Website

www.1-voip.com

Vendor Details

Company Name

SureTel

Founded

2007

Country

United States

Website

www.suretel.co

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking No 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking No 
Virtual Extensions Yes 
Web Conferencing Yes 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management No 
Text to Speech No 
Voice Customization Yes 
Voice Mail Yes 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing No 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Alternatives

Alternatives