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Description

008 Agent is an innovative, open-source softphone that leverages AI and event-driven technology to transform VoIP communications. This platform allows users to initiate calls effortlessly, while automatically logging call events and interactions, and enabling seamless transfer of call data to preferred CRM systems and other tools. Among its features, it includes speech-to-text transcription, which facilitates the conversion of calls into written format for automatic export to CRMs or similar applications. Future enhancements will introduce sentiment analysis to track changes in caller emotions during conversations, summarization capabilities to distill vital information into easily digestible insights, and a programmable conversational agent powered by advanced language models like ChatGPT, enabling personalized and context-specific interactions. Supporting macOS, Windows, and Linux, along with web accessibility, 008 Agent serves as a highly adaptable solution suitable for a variety of professional environments. With its continuous updates and feature expansions, users can expect an increasingly robust and efficient communication tool that meets evolving business demands.

Description

Yeastar Linkus Unified Communications app, which is compatible with both cloud PBX and on-premises PBX, gives you easy access to enhanced call efficiency and enterprise-grade telephony features across any device at your disposal. It also allows you remote working agility with softphone and instant messaging, file sharing, CRM integration, and CRM integration.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365 Yes 
Salesforce Yes 
Bitrix24 No 
ChatGPT Yes 
Google Contacts No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Outlook No 
Sugar Sell No 
Zoho CRM No 

Integrations

Microsoft Dynamics 365 Yes 
Salesforce Yes 
Bitrix24 Yes 
ChatGPT No 
Google Contacts Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft Outlook Yes 
Sugar Sell Yes 
Zoho CRM Yes 

Pricing Details

Free
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

008

Country

United States

Website

008agent.ai/

Vendor Details

Company Name

Yeastar

Founded

2006

Country

United States

Website

bit.ly/3axhEFj

Product Features

Softphone

Audio / Video Conferencing No 
Call Logging No 
Call Recording No 
Call Transfer No 
Caller Identification No 
Chat / Messaging No 
Contact Management No 
Fax Management No 

Product Features

Internal Communications

App Integration Yes 
Blogs No 
Chat/Messaging Yes 
Email Management No 
Employee Directory Yes 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony Yes 
Video Chat No 
Voice Chat Yes 

Softphone

Audio / Video Conferencing Yes 
Call Logging Yes 
Call Recording Yes 
Call Transfer Yes 
Caller Identification Yes 
Chat / Messaging Yes 
Contact Management Yes 
Fax Management No 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration No 
Voice Mail Yes 

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