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Description

008 Agent is an innovative, open-source softphone that leverages AI and event-driven technology to transform VoIP communications. This platform allows users to initiate calls effortlessly, while automatically logging call events and interactions, and enabling seamless transfer of call data to preferred CRM systems and other tools. Among its features, it includes speech-to-text transcription, which facilitates the conversion of calls into written format for automatic export to CRMs or similar applications. Future enhancements will introduce sentiment analysis to track changes in caller emotions during conversations, summarization capabilities to distill vital information into easily digestible insights, and a programmable conversational agent powered by advanced language models like ChatGPT, enabling personalized and context-specific interactions. Supporting macOS, Windows, and Linux, along with web accessibility, 008 Agent serves as a highly adaptable solution suitable for a variety of professional environments. With its continuous updates and feature expansions, users can expect an increasingly robust and efficient communication tool that meets evolving business demands.

Description

All calls and WhatsApp can be connected to one number by you and your staff. Customers shouldn't be confused by different numbers. All staff can be connected to one Heyo Phone digital phone number. You can keep business conversations under your control. You can connect WhatsApp to Heyo Phone to share access with your staff. Make sure that your staff receives all calls and that no calls are missed. Listen to recorded calls to improve your staff's performance and pitch. All calls and WhatsApp messages will be handled by one number. All calls are recorded and analyzed by your receptionist or staff. Intelligent call routing allows you to distribute calls and WhatsApp to staff. Connect with WhatsApp callers and build relationships for repeat business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ChatGPT Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Dynamics 365 Yes 
Salesforce Yes 

Integrations

ChatGPT No 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft Dynamics 365 No 
Salesforce No 

Pricing Details

Free
Free Trial Yes 
Free Version Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

008

Country

United States

Website

008agent.ai/

Vendor Details

Company Name

Heyo Phone

Country

India

Website

www.heyophone.com

Product Features

Softphone

Audio / Video Conferencing No 
Call Logging No 
Call Recording No 
Call Transfer No 
Caller Identification No 
Chat / Messaging No 
Contact Management No 
Fax Management No 

Product Features

Softphone

Audio / Video Conferencing No 
Call Logging No 
Call Recording No 
Call Transfer No 
Caller Identification No 
Chat / Messaging No 
Contact Management No 
Fax Management No 

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Alternatives

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