Best Communications Software in China - Page 43

The fastest and simplest method to collect valuable insights from both your customers and team members is now at your fingertips. You can begin within minutes and join the ranks of thousands of organizations that are refining their customer interactions and employee satisfaction. Instantly gather feedback through a tablet or a dedicated device, even when offline. This system provides the versatility to collect information in various settings, whether you’re seeking customer opinions, attracting leads at a trade show, conducting on-location market analysis, or performing an onsite evaluation. Dispatch timely, personalized email surveys to gauge the sentiments of your customers and staff alike. Monitor essential experience metrics such as NPS, eNPS, CSAT, or customer effort score effortlessly. Leverage SurveyKiosk, a comprehensive and scalable solution that captures immediate feedback at critical moments throughout the customer journey. By understanding the reasons behind customer and employee satisfaction or dissatisfaction, you can make informed improvements that drive success. Embracing this approach will empower your organization to adapt and thrive in a competitive landscape.

Configure your chatbot to interact seamlessly with users, mimicking the behavior of a human agent. Develop, evaluate, and deploy your no-code chatbot solution while establishing a benchmark for exceptional customer support, engagement, and interaction. Utilize the Gallabox tool to create sophisticated customer segments by tagging and labeling contacts, allowing for the dissemination of tailored services and products. Foster collaboration among team members by assigning tasks, using @mentions, and labeling contacts for better organization. Agents can take charge of customer interactions and access their history to enhance relationship-building efforts. With effortless integration into your current CRM systems, eCommerce platforms, and relationships with payment and logistics partners, Gallabox is dedicated to guiding your business's customer service journey across all critical touchpoints. Provide your customers with constant support through a 24/7 chatbot that efficiently addresses repetitive inquiries, freeing your support team to concentrate on more complex conversations. Instead of having users sift through your website for answers, elevate real-time engagement by empowering your bot to respond to commonly asked questions, ensuring a smoother and more efficient customer experience. Additionally, this approach not only improves response times but also enhances overall customer satisfaction.

Companies that prioritize remote work, such as Shopify, rely on Venue daily to enhance employee engagement, foster a strong culture, and improve retention rates. Unlike conventional video conferencing solutions like Zoom, Meet, and Teams, which are primarily designed for small gatherings, Venue excels in hosting significant events. It is an ideal platform for presentations or meetings with large audiences, accommodating teams ranging from 50 to 50,000 members. With Venue, you have access to a comprehensive suite of tools that enable you to create an interactive experience and celebrate your organizational culture at any level. The platform empowers your company’s leaders to become sought-after streamers, utilizing the same engagement techniques employed by Twitch streamers and social media influencers to cultivate dedicated followings through live video. Additionally, by fostering random one-on-one interactions, Venue helps establish a company-wide network that promotes cross-functional relationships and nurtures a sense of belonging beyond individual teams, ultimately driving collaboration and innovation. This innovative approach transforms the way remote teams connect and engage, paving the way for a more cohesive and productive work environment.

Built for both large organisations and growing businesses, the Yay.com business phone system offers a versatile and dynamic communication solution that both reduces costs and increases business flexibility. With softphone apps that work with the devices you already use, remote and hybrid working is seamless. Collaborate and connect from any location around the world and work the way you want to. Yay provides a platform for distributed workforces in the office, at home or on the go. Benefit from a host of business features including CRM integrations, IVR call menus, call queueing and more. Get started with a free trial and see how we can help your business thrive today.

The Feedback Widget is an intuitive tool crafted to streamline the collection and assessment of user feedback directly from your website. Its straightforward installation and seamless integration enable you to embed customizable widgets or use a simple API to capture insights from visitors in real-time. The platform features user-friendly graphs and charts, facilitating swift analysis that empowers data-driven decisions to improve your product and marketing efforts. By gathering user feedback at the precise moment they interact with your site, the Feedback Widget aids in uncovering feature suggestions, addressing bugs quickly, and enhancing your sales narrative with insights from customers themselves. This lightweight and affordable solution avoids unnecessary complexities, providing both free access and one-time payment plans for unlimited use. Ultimately, it serves as a practical resource for businesses aiming to engage with their audience effectively and refine their offerings based on direct input.

ZepCall, a click-to call solution, helps convert visitors to sales. It offers an Instant One-One Phone Call, which is a call button that can be enabled on websites and mobile apps. This allows for instant call connections. A Virtual Number is also available. It is a plug-and-play solution that does not require any developer.

On Demand Virtual Rooms – Earn cash or crypto through your 1 on 1 video sessions SmartSync is a SaaS platform that offers virtual rooms and paywalls. This allows you to easily make cash and crypto from your virtual events and video calls. You can work anywhere. Live your dream. Pay per minute billing makes it easy to grow your business. Consultants, coaches, doctors, lawyers, and creators are all great candidates.

CheckMyNumber helps: - Parsing, formatting, and validating phone numbers for all countries/regions of the world directly in Salesforce. - Gets the type of the number based on the number itself; able to distinguish Fixed-line, Mobile, Toll-free, Premium Rate, Shared Cost, VoIP, Personal Numbers, UAN, Pager, and Voicemail (whenever feasible). - Gets a confidence level on whether two numbers could be the same.

Enhance your economic vitality by utilizing a custom digital map that encourages visitors to prolong their stay and increase their spending at various locations and events. By bolstering your brand's visibility and the experiences you offer, visitors can easily search for, discover, and navigate to any predefined destinations and routes. This approach not only boosts visitor dwell time and expenditures but also allows for the provision of personalized experiences while optimizing the timing and pathways of their journeys. Additionally, by analyzing and understanding customer behaviors through the collection of experience data from online research to actual attendance, you can gain insights into visitor satisfaction and gather contextual location data essential for demanding customer experience managers. Real-time data analysis will facilitate insights into all visitor inquiries, journeys, and satisfaction surveys. Let us enhance the visitor journey directly to your destination, utilizing intelligent mapping technology specifically designed to maximize their daily experiences. With naveze, we focus on enriching moments, living in the now, and ensuring travel is both effective and enjoyable. Ultimately, our goal is to transform the way visitors interact with new destinations and experiences, making exploration not just easy but memorable as well.

Automated Email Manager automates repetitive tasks associated with your inbound emails and attachments. This can save you valuable time and energy. It monitors your email box and automatically detects new messages. It then applies the specified action(s), such as copying or moving emails, saving emails in PDF, replying to emails, and saving them in PDF. Add page number and/or stamps with date, time, and any other information. Automatic Email Manager offers many actions. These actions include printing, converting in pdf, extracting emails, notifying in Slack, ...,, and replying to emails. These actions can be grouped together and applied to an account. It is incredibly easy to use.

Teamly offers an exceptionally user-friendly experience by consolidating all the essential tools required to effectively manage a highly productive team, avoiding the clutter of unnecessary features that often complicate other team collaboration software. Say goodbye to tedious video conferences and lengthy email threads; in the current rapid-paced environment, utilizing chat is the most efficient method for conducting remote brainstorming sessions, resolving issues from afar, making collective decisions, and obtaining swift responses. The secure platform provided by Teamly allows users to establish virtual chat rooms dedicated to specific subjects, while also keeping messages, videos, files, and internal communications in a searchable archive, ensuring that teams stay organized and productive. With the use of boards, individuals can design tailored workflows, delegate tasks, and streamline repetitive processes, fostering a more efficient work environment. By providing a clear picture of the status of tasks within the pipeline, Teamly simplifies task management for all team members. This clarity not only enhances accountability but also encourages collaboration and communication among team members.

Streamline your operations using TimelinesAI to oversee WhatsApp for your business, enhancing both sales and customer support efforts. With the ability to establish personalized rules on WhatsApp, you can concentrate on scaling your business effectively. After a one-time setup for integration, your CRM will receive updates automatically, ensuring your team is always informed about special promotions, offers, and important conversations with clients. TimelinesAI allows for the connection of numerous WhatsApp numbers and groups, enabling the dispatch of bulk marketing messages to your audience seamlessly. By uploading a CSV file containing contact numbers, you can initiate a mass messaging campaign on WhatsApp, and if there has been no prior communication with a contact, TimelinesAI will instantly create a new chat. Your team members can access the shared WhatsApp account from multiple devices, and you can link one WhatsApp account to up to four additional WhatsApp Web or Desktop applications used by your staff. Furthermore, by integrating a Shared Inbox, you can monitor and analyze your team's interactions with clients to ensure effective communication. This comprehensive approach not only optimizes workflow but also enhances customer engagement significantly.

Authkey.io stands as an exceptional Enterprise Omni Channel API platform, offering an extensive suite of communication tools and APIs meticulously designed to empower businesses in their quest for efficient and secure customer engagement. SMS API:A seamless communication symphony with its event-based messaging prowess. This facet encompasses the seamless orchestration of Bulk SMS delivery, transactional messages, one-time passwords (OTP), and the authentication process through call-based interfaces. Voice API: This dynamic capability ensures the delivery of OTPs through vocal messages, providing an alternative avenue that ensures the recipient's prompt access. Email API: Reliable and rapid delivery of emails, serving critical functions such as password verification, account creation, OTP distribution, and email validation. WhatsApp Business API: The contemporary business landscape requires a direct conduit to reach the massive audience on the WhatsApp API facilitate this engagement, enabling businesses to establish a direct line of communication with their audience. Two-Factor Authentication (2FA) API: Seamlessly dispatching OTPs, verifying logins, and bolstering the security architecture of business software, CRM systems.

Mobizen makes live video streaming easier by letting users start recording and streaming in one click. It aims to provide a hassle-free solution for creating content. Users can broadcast platforms such as YouTube, Twitch, RTMP, or any other platform for maximum reachability. And with Mobizen's group broadcasting feature, the user can invite 5 people to collaborate from different locations.

TekIVR (Based on RFC3261) is an Interactive Voice System (IVR), a SIP, for Windows. TekIVR can be used on Microsoft Windows Vista, Windows 7/8/10/11, and Windows 2008-2022 servers. TekIVR's user interface is simple and easy to use. You can create your own IVR scenario using built-in scenario editor. You can choose your own audio files for use in an IVR scenario. TekIVR can also read out texts using TTS (Text to Speech) engine and recognize input via speech recognition. When defining prompts, Speech Synthesis Markup Language can be used. TekIVR supports SAPI and Google Cloud Speech API, Azure Cognitive Services, and MRCPv2 to support TTS and ASR functions. It supports ITU G.711 A.Mu Law, G.722 codecs, and UPnP to support NAT traversal. TekIVR can be used as a proxy between MRCP v2 based applications servers and SAPI Azure, Google Speech based speech engine. MRCP v2 based servers can use TekIVR to access SAPI, Azure, and Google Speech based TTS/ASR services.

Transform audio into written text within seconds using Notta, which liberates your cognitive resources, enabling you to participate more actively in meetings or virtual classes. The platform’s advanced editing features allow for convenient transcript modifications on any device, whether it be a smartphone, laptop, or tablet, giving you the flexibility to work from anywhere at any time. Notta can quickly generate subtitles for videos, notes for meetings, and reports in just a matter of minutes. Simply upload your audio or video files to the dashboard, and Notta will handle the transcription process in only a few moments. There’s no need to switch between various recording converters—let Notta take care of the labor-intensive tasks, allowing you to focus solely on the important text. The AI technology in Notta can differentiate between speakers during conversations, giving you the ability to edit their names and eliminate silences during playback. You can easily merge text blocks into cohesive paragraphs by pressing, holding, and dragging over the desired sections. Additionally, you have the option to bookmark critical information as Key Points, To-dos, or Projects within the transcripts, with a progress bar that automatically highlights these moments for your convenience. This comprehensive tool not only saves time but also enhances your overall productivity.

MaiMerge365 allows you to send mass mail and use it as an email marketing tool for Microsoft 365. Campaigns are sent via your Microsoft 365 business mailbox. This ensures the highest response rates and deliverability. Each email looks like it was written by you and is less likely that it will go into the promotional tab. It allows users to create and customize email campaigns using Outlook. Users can connect to spreadsheets to personalize the emails. It also tracks opened emails, response rates, and bounce rates. It can detect unsubscribes or bounces automatically and schedule campaigns. It is designed for professionals such as founders, recruiters, and fundraisers.

Developer-friendly API gives you instant access to transcription features and CX AI, based on 20 years of research, and verified use cases. ElevateAI brings NICE's innovative AI solutions to your fingertips. From startups to world-class brands, NICE is trusted by millions. Upgrade CX with APIs that are backed by over 20 years of research and experience in contact centers, and 70 technology patents. Built using the most recent AI, machine learning and deep learning research. High-dimensional semantic spaces with context awareness. Our transcription is continuously enhanced by billions contact center interactions, resulting in highly precise and generalizable model. Our long-standing partnership with leading brands around the world provides an unrivaled capability to understand conversations on a large scale.

Upgrade to a professional platform that offers everything you need. Your data, your control, your brand. Experts agree that social chat platforms are not suitable for business. Qwil Messenger allows you to chat instantly, securely, and easily. Qwil Messenger has a higher open rate than email. Qwil Messenger has a higher response rate than email. Qwil Messenger reduces response time from 90 minutes with emails to 90 second. Secure banking-grade software allows you to stay in touch with your clients, colleagues and team. Manage conversations easily and add participants when needed. Stay connected, whether on your desktop or mobile. Save time by avoiding passwords, secure email, or identification calls. Share your screen and send documents and messages in the same conversation. Schedule your next meeting without worrying about unwelcome guests.

TekSIP for Windows is a SIP Registrar as well as a SIP Proxy. TekSIP supports UDP (IPv4 & IPv6), TCP (IPv4 & IPv6), TLS, and WebSocket transports. Only commercial editions support Secure WebSocket and TLS. TekSIP has been tested on Microsoft Windows Vista and Windows 7/8/10/11 servers. TekSIP is a signaling service for WebRTC based SIP-based phones. TekSIP is compliant with RFC 3261 and RFC 3263. It also complies to RFC 3581, RFC 3891, RFC 3311 and RFC 3481. It supports NAT traversal, ENUM. Please refer to Readme for technical details on NAT traversal. You can choose the IP address that will be listened to and alternative SIP endpoints when making outgoing calls. You can also log the session details in a log and monitor registrations and active sessions in real-time. Windows Performance Monitor (Perfmon.exe) allows you to monitor the number of active sessions and registrations. TekSIP redirects calls to an alternate endpoint if the called endpoint is not available (Offline, busy ...). GUI can be used to terminate an active SIP session.

Flexopus is a flexible booking system that offers a user friendly and efficient way to book dynamic workspaces, parking spaces, and meeting areas. This desk-sharing software integrates seamlessly into your company and adapts to your exact requirements. Flexopus allows you to customize the daily activities of your hybrid team according to your preferences. We host your data exclusively on our servers in Germany (no AWS or Co.). Flexopus is 100% compliant with the DSGVO requirements for the storage, transfer, and processing of personal data.

All teams can easily and quickly manage projects and collaborate with each other. Simple and easy to integrate essential work tools. Work together on a unique feed that organizes your work posts in a chronological order, similar to a social media feed. This makes it easy for everyone to browse through projects and tasks. You can forget about lost documents and the constant resending work. Attach important files and info to a post. Pin it so you can find it quickly. Engage with the team through comments and get their feedback. Schedule virtual or physical meetings with everyone. Add a location and video conference link using Zoom or Microsoft Teams integrations. You can even set up notifications to remind you of the event. Invite external teammates to collaborate on projects via email or link. This will make teamwork easy. Keep your work flowing whether you're on the web, desktop or mobile.

Enhance the efficiency and productivity of your meetings with AI-generated summaries, transcripts, playback, and highlights. By analyzing your participation, Read effectively pinpoints the subjects that are most significant to you and compiles those insights into a personalized feed on your For You Page. With Read Workspace, you can establish teams with tailored sharing options, transforming every meeting into a valuable coaching opportunity without additional effort. Rather than relying on a single viewpoint, Read serves as an intelligent, automated solution that harnesses data from countless interactions to offer meaningful insights. It goes beyond merely recording dialogues; it also considers visual cues, providing a comprehensive understanding of the discussions. Actionable analytics are key, and Read’s AI continuously learns from previous meetings, offering detailed recommendations to enhance current meetings and ensure the success of future ones. Furthermore, Read seamlessly integrates with your favorite video conferencing and calendar platforms, making it a versatile addition to your workflow.

Dyte's Video SDK and APIs are SOC 2, GDPR, and HIPAA compliant. Embed scalable, customisable and secure video call into your web or mobile app with just few lines of code. It is compatible with Android, iOS, React Native, Angular and many more languages. With an uptime of 99.99%, industry-leading documentation, UI kit and out of the box plugins, customize the video experience within minutes.

Chative.IO, a multi-channel messaging platform powered by AI, is a powerful omni-channel platform. With the help of AI and automation, we enable businesses to sell direct through social channels and Shopify. Enjoy unlimited messaging for startup-friendly pricing, and get the mobile application at no extra cost. Plus, we offer a free plan for small businesses with in-app assistance!