Best Chatbot Software in New Zealand - Page 18

Answer HQ serves as your stunning AI customer support assistant, available around the clock, which adapts to your business by analyzing your website and documents. This innovative solution allows you to eliminate the hassle of addressing the same queries over and over, leading to an 80% reduction in support time, a remarkable 30% increase in sales, and the capability to handle complex questions through advanced "Boosts," all achievable with just a quick 30-second setup. By streamlining customer interactions, you can focus more on growth and strategy.

Svalync is an intelligent automation platform that offers businesses a way to reduce manual labor and improve operational efficiency by automating up to 90% of repetitive tasks. Its intuitive drag-and-drop workflow builder lets users easily create custom workflows that integrate seamlessly with various applications to automate key business processes such as identifying leads, content writing, HR operations, and more. One of Svalync's standout features is its Voice AI, capable of handling inbound and outbound calls, capturing critical information, and ensuring 24/7 availability without human intervention. In addition, Svalync’s AI-powered Chatbot works round-the-clock, offering fast responses and enhancing customer engagement by reducing response times and addressing inquiries automatically. The platform also includes pre-built templates to help users get started quickly, making it even easier to implement automation across diverse business functions. Whether for small teams or large enterprises, Svalync’s automation tools save time and enhance productivity, all while improving customer experience with less manual effort.

GoAiChatBot is an advanced live chat solution powered by artificial intelligence, designed to revolutionize customer service. It automates responses, manages multi-channel communication, and provides real-time monitoring for improved customer support. The platform ensures security and privacy with encrypted interactions, allowing businesses to offer secure, 24/7 customer support. GoAiChatBot’s intuitive dashboard makes managing communications, analytics, and settings effortless. Additionally, it allows businesses to assign multiple agents to handle simultaneous chats, ensuring faster and more efficient responses. Whether you need automated help or direct agent support, GoAiChatBot ensures smoother, more effective engagement with your customers.

AssistLoop enables businesses to create custom AI chatbots for seamless customer support with minimal effort. By training AI agents on your business data, you can offer personalized support around the clock, ensuring customers always get timely responses. With features such as customization of the chatbot’s look, multi-channel support (coming soon), and in-depth conversation analytics, AssistLoop provides a powerful tool to automate and enhance your customer support operations.

Triviat is a comprehensive AI-driven communication solution tailored for businesses aiming to streamline customer engagement, sales processes, and appointment management. Its intelligent voice and chat agents are available around the clock and across a wide array of platforms including phone calls, web chat, email, SMS, WhatsApp, and popular social media channels. These agents communicate naturally in more than 50 languages, supporting businesses with global reach or multiple service locations. Triviat automates tasks such as scheduling appointments, handling frequently asked questions, processing orders, and qualifying sales leads, improving efficiency while lowering operational costs. When interactions become complex, the platform ensures a smooth handoff to human support representatives. The solution offers tailored use cases for sectors like retail, healthcare, hospitality, and automotive services. It integrates with over 5,000 tools, allowing seamless workflow automation. Additionally, Triviat is designed with security in mind, complying with GDPR and the EU AI Act to protect user data.

Athena AI is a versatile AI-powered chatbot platform designed to help businesses automate communication across all messaging channels from one central dashboard. It leverages powerful large language models such as GPT-4 to create AI assistants that can handle customer support, lead conversion, and more with high accuracy. Businesses can customize their AI assistant’s conversational style, language, and knowledge base without any coding experience. The platform offers seamless integration with websites and messaging apps, making it easy to deploy and track AI-driven interactions. Athena AI also features tools for ongoing AI training, allowing users to improve responses by editing the knowledge base and providing feedback. Notifications and trigger-word alerts help keep teams informed about important conversations. With flexible plans suited for small businesses to enterprises, Athena AI offers personalized onboarding and scalable solutions. It’s trusted by numerous companies to enhance customer engagement and operational efficiency through AI automation.

WebsiteChat is an easy-to-use, no-code AI chatbot that integrates effortlessly into any website or web application to provide instant, automated responses to visitor inquiries. Created by NFN Labs, this AI assistant enhances customer engagement while lightening the load on support teams and helping capture high-quality leads—all without the need for manual intervention or complicated scripting. It leverages your proprietary data, including PDFs, help documents, product information, and website pages, to accurately answer a wide array of questions with contextual understanding. From detailed product support to common policy explanations, WebsiteChat offers natural and fluid conversations that mimic human interaction. The platform requires no technical skills for setup and allows full customization of the chat widget’s welcome message, appearance, and placement to align with your site’s branding. Integration is quick and lightweight, needing only a brief script snippet to activate the assistant. This makes WebsiteChat an ideal tool for businesses looking to improve visitor experience and streamline support efficiently. It offers a scalable solution for websites of any size or complexity.

Blumessage is an advanced customer engagement platform driven by artificial intelligence, enabling businesses to provide immediate, round-the-clock support with intelligent agents that effortlessly connect with various tools, APIs, and React components. Built for rapid deployment, scalability, and effective automation, Blumessage revolutionizes the approach companies take towards customer service, sales requests, and operational processes — all without requiring human oversight. In just under five minutes, organizations can set up their own AI agents capable of executing real-time actions, retrieving live information, initiating API workflows, and addressing customer inquiries using Retrieval-Augmented Generation (RAG) combined with context-sensitive logic. Whether it's responding to product inquiries, managing appointment bookings, or preparing for future integrations with platforms like WhatsApp, Blumessage delivers exceptional flexibility and performance that can significantly enhance customer interactions. Its capabilities ensure that businesses remain competitive in a fast-paced digital landscape, transforming the way they engage with their clientele.

Chatagents.io serves as an AI-driven chatbot builder that requires no coding skills. You can equip the AI with relevant business information from various sources like websites, documents, and spreadsheets to ensure it provides responses that align with your brand. Furthermore, you can enhance your AI chatbot's capabilities by adding functionalities, including scheduling calendar events, sending emails, and managing spreadsheet information. Additionally, Chatagents.io offers the option to limit chatbot access to logged-in users, allowing the AI to effectively handle queries related to user accounts. This flexibility makes it a valuable tool for businesses looking to improve customer interaction while maintaining control over their data.

Wizybot is an AI-driven chatbot designed specifically for ecommerce platforms, particularly Shopify, aimed at streamlining customer support, boosting sales conversions, and consolidating communication across multiple channels. This innovative tool boasts a variety of features, including lifelike automated interactions powered by ChatGPT, pre-built chatbots for both sales and customer service, personalized product suggestions, order tracking and updates, cart abandonment solutions, proactive messaging, and seamless integration with popular social media outlets like WhatsApp, Instagram, and Facebook. Additionally, it offers support for over 95 languages, operates around the clock, provides customizable tone and style options, and facilitates the use of visual and audio content, including image and audio recognition in select scenarios. As a comprehensive solution, Wizybot enhances the overall shopping experience by ensuring customer inquiries are addressed promptly and effectively.

Biel.ai revolutionizes how users interact with technical documentation by turning static pages into AI-driven assistants. It integrates directly with your existing documentation—whether API references, configuration guides, or tutorials—and instantly enables conversational access. Users can ask questions instead of searching keywords, receiving precise, step-by-step answers with code snippets when needed. Biel.ai automates routine support queries, reducing ticket volume and freeing teams to focus on higher-value tasks. Its built-in analytics dashboard tracks user queries and reveals missing or unclear content, helping technical writers continuously improve documentation. The platform connects effortlessly with 20+ ecosystems, including Docusaurus, Sphinx, Antora, and GitBook, and syncs automatically through GitHub, REST API, or scheduled updates. With customization options for tone, branding, and behavior, you can align the chatbot perfectly with your product’s identity. Backed by enterprise-grade security features like AES-256 encryption, OAuth 2.0, and domain restriction, Biel.ai ensures data remains fully private and protected.

SiteChatify provides a user-friendly web application that requires no coding skills, allowing individuals to create and launch AI-driven customer support chatbots swiftly. Within just a few minutes, users can develop smart agents that are tailored to their unique data, enabling them to manage a range of functions including responding to frequently asked questions, guiding users to relevant resources, scheduling appointments, gathering leads, and facilitating connections with live support. Additionally, the platform enhances its capabilities through integrations with widely-used services such as Slack, Zendesk, and HubSpot, making it an even more versatile tool. This seamless integration empowers businesses to streamline their customer interactions and improve overall satisfaction.

WittyReply transforms the landscape of WhatsApp business interactions by introducing a smart AI assistant dedicated to engaging customers and boosting sales efforts. Unlike standard chatbot options, WittyReply is tailored for small and medium-sized enterprises that are overwhelmed by WhatsApp communications, providing a sophisticated yet cost-effective automation solution that operates around the clock. Its primary innovation is rooted in its cutting-edge AI framework, which utilizes the most recent advancements in language models to facilitate context-aware, natural dialogues that truly resemble human interaction. The platform integrates effortlessly with current WhatsApp Business accounts, requiring no technical skills for implementation. Furthermore, businesses have the flexibility to personalize their AI assistant’s demeanor, style of responses, and knowledge repository to ensure they resonate with their brand identity and unique operational requirements. This level of customization empowers businesses to create a more engaging customer experience that can lead to increased loyalty and repeat sales.

Zauren serves as an innovative AI automation platform, providing businesses with pre-designed solutions aimed at enhancing operational efficiency. Users can effortlessly create an account via a user-friendly dashboard, select the AI tools that best suit their needs, and begin utilizing them immediately without any complicated setup processes. The platform features a diverse range of products including chat automation, sales and payment processing, inventory management, and order tracking, among others. Additionally, users have the opportunity to propose new product ideas, which our dedicated team rapidly develops and integrates for the benefit of all users. With Zauren, companies gain access to robust and intuitive AI tools that not only conserve time but also elevate overall productivity and effectiveness in various business operations. Overall, Zauren equips businesses with the technological edge they need to thrive in a competitive landscape.

BotNest redefines chatbot creation with a flexible, AI-powered platform that gives you full control over design, personality, and performance. Built for businesses and creators alike, it lets you generate and manage multiple custom bots from one dashboard. Users can train their bots using existing data, content, or voice inputs, making each chatbot uniquely aligned with the brand’s tone and objectives. Powered by cutting-edge AI models like ChatGPT 5.0 and DALL·E, BotNest enables content generation, multilingual support, and personalized memory for ongoing conversations. Integration with CRM systems, websites, and analytics tools ensures a seamless fit within any business ecosystem. It also offers advanced security through whitelisted domains, keeping interactions private and compliant. Voice interaction functionality and feedback analytics make continuous improvement effortless. Whether you need a customer support agent, a sales assistant, or a product trainer, BotNest provides the versatility to build your perfect AI co-pilot.

The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.

Cloud Telephony Solutions and Deep Insights that are AI-enabled. Automate communication, bring operations online, and manage the large call inflow. Automated Outbound Solutions can be used to reach students and parents. With just one missed call, conduct surveys and collect valuable data. Automated Outbound Solutions can help you reach your customers. Hosted call center solutions and IVR are available for verification, reducing cancellations and operational expenses. Our hosted call center solutions make it possible to provide assistance to patients 24x7. Customers can save time by combining IVR and ASR. This allows them to reach the person they need in half the time, especially during emergency situations. They also receive regular updates. Smart IVR allows you to collect customer data and handle large calls. Our automated outbound solutions will help you reach your customers with important updates.

Proactive System offers a versatile chatbot suitable for a variety of applications, including marketing, sales, and consumer research. This solution stands out as a prime choice for enhancing your profitability. With automated instant responses, your business can operate around the clock, providing unparalleled convenience. The capabilities of chatbots continue to impress, supporting features such as plain text, images, and list buttons. They can handle numerous simultaneous users, managing customer interactions more effectively than any human could. You can converse with the chatbot just as you would with a friend, making it a valuable resource for assistance. Real-time engagement with customers has never been simpler, facilitating the identification of their needs and preferences. Additionally, chatbots streamline the process of collecting feedback, making it easier than ever to gain insights into your clients. By leveraging this technology, businesses can achieve a deeper understanding of their customer base, ultimately leading to improved service and satisfaction.

Ada's AI-enhanced platform enables teams without technical expertise to craft tailored experiences for their customers. By leveraging Ada, organizations can enhance customer satisfaction (CSAT), reduce expenses, and drive revenue through Automated Customer Experience (ACX). You can streamline your most crucial interactions effectively. This platform addresses frequent support inquiries, provides customized engagement, and predicts customer requirements, all through a single AI-powered brand interaction solution. With an intuitive no-code builder and a comprehensive set of ready-to-use integrations, Ada’s platform caters to various teams, including support, marketing, sales, and IT. Utilizing cutting-edge AI and advanced Natural Language Understanding (NLU), Ada automates a multitude of discussion topics across leading digital channels all on one platform. The Automated Brand Interaction (ABI) framework from Ada transitions the focus from merely responding to support queries to taking proactive steps, ultimately fostering an environment where customer needs are anticipated before they arise. This forward-thinking approach positions businesses to enhance customer loyalty and engagement significantly.

SmartAction combines top-tier technologies and services to offer a comprehensive managed conversational AI experience. With over 100 successful customer implementations, we are well-versed in automating dialogues that enhance both engagement and resolution outcomes. Why settle for less when it comes to your customer experience? Creating and overseeing a virtual agent has never been simpler, as we handle all aspects for you. From designing the conversation to implementation and ongoing optimization, the SmartAction customer experience team is with you throughout your conversational AI journey. Recognizing that each customer interaction is unique, SmartAction customizes its natural language understanding (NLU) system on a question-by-question basis to ensure maximum accuracy. This tailored approach allows our intelligent virtual agents to perform at levels comparable to, and occasionally exceeding, those of human agents, ensuring businesses benefit from top-notch service. Ultimately, investing in SmartAction means investing in a solution that evolves with your needs.

Engage customers and build brand loyalty through social media. Engage customers with eye-catching images, interactive content and peer-to-peer discussions to increase campaign performance and engagement. Social media allows you to inject contextually relevant emotional arguments that articulate the voices and rare diseases to HCP specialists. Using interactive content, eye-catching photos and peer-to-peer discussions to increase campaign performance and engagement can help you increase campaign performance. Social media can be used to inject contextually relevant emotional arguments, articulating rare diseases or voices to HCP specialists.

Experience a Customer Interaction Management platform powered by symbolic AI designed to enhance self-service capabilities and elevate customer satisfaction and loyalty. It effortlessly interprets user inquiries, even when phrased differently, ensuring comprehensive understanding from the start. With a rapid implementation timeline measured in days instead of months, this high-performance AI solution is ready to use right out of the box. Its patented NLP technology, rooted in Meaning-Text Theory, facilitates highly engaging conversations. Additionally, the platform is compatible with your existing knowledge, content, and products, and boasts native support for more than 30 languages across various channels, including web, mobile, social media, and SMS. The open APIs and SDKs are customizable to fit your specific requirements. Many businesses have found trust and satisfaction in utilizing Inbenta, and you too can harness the power of our AI platform to address standard business scenarios as well as unique challenges. You can easily integrate, import, or manually add content into Inbenta, and our intuitive visual drag-and-drop editor allows you to craft decision trees quickly, transforming them into transactional applications with our flexible webhooks system. Inbenta is designed to adapt and grow with your organization’s evolving needs.

Inforobo represents a groundbreaking automated information assistant bot framework that incorporates voice capabilities, functioning as an artificial intelligence-driven response system available through a Software as a Service (SaaS) model, delivering a comprehensive solution for sales, customer support, live chat, lead acquisition, website assistance, and a natural language interface for knowledge management. This innovative bot platform enables website visitors to interact with the virtual assistant through either typing or voice commands, thanks to its speech-to-text and text-to-speech functionalities. Acting as a digital guide, the bot offers responses, aids customers in their purchasing choices, and effectively enhances your sales process. Additionally, Inforobo's artificial intelligence serves as the frontline support, allowing your customer service team to focus on more intricate and demanding tasks. With its advanced capabilities, Inforobo not only streamlines customer interactions but also improves overall operational efficiency, making it a valuable asset for any business.

ReviewPro offers a powerful suite of tools and processes that help hoteliers manage guest experience. Brands can now gather guest feedback from all touchpoints of the guest journey and manage it on a single dashboard. This allows them to gain valuable insights into areas that need improvement. Hoteliers can automate guest communication using an AI-driven messaging platform. This allows them to respond quicker and more efficiently to guests' queries and requests. These tools enable hoteliers to quickly fix problems while guests are still on the property. Guests' insights can be used to improve the guest experience, boost online visibility, improve rankings on OTAs, TripAdvisor, increase revenue, and raise reputation.

Streamline your support team's workload and enhance customer satisfaction at the same time by incorporating the OMQ Chatbot into your website, WhatsApp, Facebook Messenger, Telegram, and as a Userlike plugin. Given that a significant 80% of customer service inquiries are often repetitive, utilizing this chatbot can significantly decrease your support team’s efforts while boosting your clients' overall experience. The OMQ Chatbot can be effortlessly integrated into your online platforms and messaging applications. With its advanced artificial intelligence, it comprehends the intent behind customer inquiries regardless of how they are articulated. Supporting over 30 languages, the AI delivers prompt and relevant responses. You can easily link the OMQ chatbot to your backend systems, allowing it to retrieve pertinent information during chats, execute actions within the backend, and present suitable responses. Furthermore, any modifications made are directly reflected in your backend system, ensuring seamless updates and consistent information delivery. This level of integration not only optimizes operations but also fosters a more efficient communication channel with your customers.